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  • 1.  Help - registering Jurnior Thespians into High School thespians

    Posted 09-22-2025 16:44

    I'm trying to register new members, but I can't register those who were part of Jr. Thesians at our feeder middle school since it says that the email is in use by another account. Am I missing something? Ive checked the handbook and the open forum, but I don't see anything regarding this. Any help would be greatly appreciated!



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    Ken Buswell
    Drama Teacher
    Peachtree City, GA
    http://mcintoshtheater.org/

    Theater kills ignorance
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  • 2.  RE: Help - registering Jurnior Thespians into High School thespians

    Posted 09-23-2025 08:08
    I had a similar problem last year, and I contacted Thespians. I gave them the names of the students, and they fixed it for me!

    Laura Butchy | Theatre Subject Expert Teacher | Performing Arts SAD

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  • 3.  RE: Help - registering Jurnior Thespians into High School thespians

    Posted 09-23-2025 11:01

    I think because there is no longer a separation of Jr. and High School Troupes you will need to have the students transferred from the Jr. Troupe to your troupe. There should be an option on your dashboard to transfer students. I would also just email members@schooltheatre.org to help get it sorted for you. 



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    Kristi Jacobs-Stanley
    Louisiana Co-Chapter Director
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  • 4.  RE: Help - registering Jurnior Thespians into High School thespians

    Posted 09-24-2025 07:48

    The members@ address will probably get where it needs to go, but the message below is from a recent EdTA update:

    New Member Support System

    To better serve our growing community, we are using a new support ticket system for membership inquiries. The member support email address has been updated. Please direct all member support questions to membersupport@schooltheatre.org.



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    Guy Barbato
    Theatre Teacher/Director
    Leonardtown High School
    MD
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    Original Message


  • 5.  RE: Help - registering Jurnior Thespians into High School thespians

    Posted 09-24-2025 12:33

    Thank you for posting this question-I'm happy to help clarify, as this situation does come up fairly often. It also applies to any Troupe Director who encounters the error message: "email is in use by another account."

    In these cases, the Membership Team asks that you send a list of the Junior Thespians who have earned Thespian induction to members@schooltheatre.org. Please include as much detail as possible-especially for students with common names-but at minimum, we need each student's full name and email address.

    There are just a few adjustments we need to make on our end before you're able to proceed with the inductions. Once those updates are complete, we'll reply to confirm that the student accounts are ready to go.

    Let me know if you have any other questions-I'm happy to assist!

    Kate Andrews - Membership Support Specialist



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    Kate Andrews
    Humboldt Unified School District
    AZ
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