I've been reading mixed reviews on the Concord Theatricals website. I found them easy to use, but was concerned as I filled out a request for licensing on January 4th through Tams. I saw it wasn't in my dashboard and re-filled out another one once the site was up. Just talked to them and they are doing what they can to get everything processed on time. Be prepared to wait, however.
I find Concord very difficult to work with and, like most of us, have ordered scripts and royalties from many different publishers with little to no hassle. If Concord didn't control so many collections from other publishing houses, I'd never order from them again. The time it takes, the hoops, the lack of transparency from the start seemed to me, egregious . Perhaps if you have an attorney order and process their procedures, you may get your rights and scripts within two months.
Thank you for sharing your experience. I was included in your correspondence with one of our amateur licensing managers, and I see the issue was resolved. I'll contact you directly to gather more details about the obstacles you encountered with your request in an effort to learn how we can provide better service to you and all our customers in the future.
Intro to Theatre
Gator Drama Director
Ryle Cappie's Mentor
"Study is like the heaven's glorious sun, that will no be deep searched with saucy looks"
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