All,
I'm reading this thread and am a new owner of a company (theatrical supplies) called Theatre House,
www.theatrehouse.com. It's been around since 1955, but I'm all new to this company and trying to modernize our organization. We're trying our best to be the first choice in online theatrical supply. I have a LONG way to go (no doubt)--know that I read and care about these things here and follow the conversations on the forum here to learn. It's been invaluable.
If you were me, what things can an organization do that make your life easier? Here are the things that we've tried to do:
- Choice: We're trying to turn our inventory over and you can find whatever we have in real time on our website. What specialty products do you look for that make your life easier, better or inspire you?
- Purchase Orders: We do PO's and I think are pretty good at working with purchasing/finance/accounting organizations.
- Shipping: We typically ship same day.
- Catalog: Previous owners did away with this, but we're working hard to get a new one out. The thing that has been challenging with this is getting our product catalog updated AND printing a new catalog. Thankfully, we're almost there this year with our new catalogs.
I obviously read this and schools are a large composition of our customer base. What would you tell me to do to make your life easier and improve what we do?
Thank you for any comments/feedback.
Marty
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Marty Boyer
martyb@theatrehouse.comPresident, Theatre House
www.theatrehouse.com------------------------------
Original Message:
Sent: 09-19-2018 17:16
From: Kimberly Taylor
Subject: Costume Company - New Recommendations
Hi,
I'm checking in to see if anyone has new amazing costume companies to recommend. I've had a few bad experiences with companies who sent lots of costumes that were ripped or stained or who sent bunches of costumes that didn't fit the actors. Because I don't want to pay an extra rental fee for an extra week, my costumes all arrive just in time for dress rehearsal. If lots don't work at the last minute, that's a problem. Which group is really good?
Thanks for any thoughts that you have.
Kim
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Kimberly Taylor
Oakland CA
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