I am using BookTix for the first time this weekend. Our pre-sales have been slow and steady. But I expect that to change with future shows.
I never have used ShowTix. But I can say that all of my questions about BookTix were answered quickly, even on a weekend! It is extremely customizable as well.
As for refunds, you can do that. However, if it's a CC refund, you will have to account for the bank fees that are charged on the refund transaction. I believe you can levy that against the patron, or you can eat the cost. I just say no refunds, which makes things easier on me. On my landing page I have a notice that says to pay attention to what you are buying because there are no refunds.
------------------------------
Raymond Palasz
Auditorium Director/Director of Theatre
Schererville IN
------------------------------
Original Message:
Sent: 02-07-2017 13:56
From: Josh Belk
Subject: ShowTix vs BookTix
I've been reading a lot of great testimonials for BookTix as an online box office option. We are currently using ShowTix4u.com. Has anyone used both? I'm thinking of switching. Trying to compare the rates/fees seems to be an apples-to-oranges situation-they don't really align the same. Can anyone comment on their take-home from using both? Does BookTix allow credit card refunds? This is always a problem for me on ShowTix. Any other considerations?
Thanks in advance!
Josh
------------------------------
Josh Belk
Director of Theatre
Palmer Ridge High School
Monument, CO
------------------------------