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  • 1.  Playscripts Inc.

    Posted 02-04-2015 17:18

    I'm curious if anyone else is having trouble ordering online from Playscripts?  I've  had to place my last orders by phone.
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    Vicki Bartholomew
    Playwright
    Sherwood OR
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  • 2.  RE: Playscripts Inc.

    Posted 02-05-2015 09:22
    Not exactly. I completed the order online, but the scripts haven't arrived yet...

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    Shira Schwartz
    Chandler Unified School District
    Chandler AZ
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    Original Message


  • 3.  RE: Playscripts Inc.

    Posted 02-05-2015 09:46
    Are you paying by credit card or purchase order?  When I pay by credit card, I usually have no problem. The PO process is a bit different.  You have to print your invoice and make sure the PO has the invoice number on it, then fax or mail the PO.  Once you submit your on-line order, they give you 30 days to pay via PO.  Otherwise the order gets canceled and you have to start the process all over again.

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    Liz Norling
    Glendale AZ
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    Original Message


  • 4.  RE: Playscripts Inc.

    Posted 02-05-2015 11:06
    Yes, I've had the same problem.  They are very nice, but the website seems to be clunky.

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    Katherine Miller
    Theater Teacher
    Paul VI Catholic High School
    Herndon VA
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    Original Message


  • 5.  RE: Playscripts Inc.

    Posted 02-05-2015 15:23
    Yes, I couldn't order scripts online either.

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    Jeff Westbrook
    Downers Grove IL
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    Original Message


  • 6.  RE: Playscripts Inc.

    Posted 02-06-2015 11:15
    Feel free to contact our Customer Service Department at 866-639-7529. They'll be happy to take an order over the phone. Our office hours are Monday-Friday, 9am-6pm (Eastern Time).

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    Playscripts Inc.
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    Original Message


  • 7.  RE: Playscripts Inc.

    Posted 02-07-2015 10:23
    I did order that way twice, but I was curious to see if others had a problem.  Because I live on the West Coast, online would be much easier than trying to call by 3PM.  Do you keep track of how many people say that they tried to order online and were unsuccessful? 

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    Vicki Bartholomew
    Playwright
    Sherwood OR
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    Original Message


  • 8.  RE: Playscripts Inc.

    Posted 02-07-2015 12:59
    Are you using Internet Explorer? Their website only works in Chrome for me. ------------------------------ Theresa Nigus O'Fallon MO ------------------------------
    Original Message


  • 9.  RE: Playscripts Inc.

    Posted 02-08-2015 16:44

    I was using Mozilla Firefox and everything else on their site works for me except ordering a book.  After I ordered the books by phone, I got an e-mail from them telling me to use Mozilla Firefox (which is what I had used) and addressing me by the wrong name even though my order by phone and my e-mail address use my correct name.

    Theresa,  I'm very glad that you got your order.  That's good.

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    Vicki Bartholomew
    Playwright
    Sherwood OR
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    Original Message