Open Forum

I have had my royalties paid for coming up on 4 weeks, and have not received my scripts yet.
I have called several times, emailed two different accounts with no reply.

Is anyone else having a communication problem with them?

Thanks,

Rick Hardenberg

Hello Greg, Dramatists here. Thank you for sharing your concern. We've connected with our Customer Service team and they've confirmed that they've since reached out to you and that your order issues are in the process of being resolved. Please feel free to get in touch with us if you have any further questions.

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Mac Raymond
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Original Message:
Sent: 12-03-2021 16:59
From: Greg Newman
Subject: Anyone else having trouble with communication from Dramatists?

Ever since the two monopolies formed, service is out the window.   I have had the same problem.

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Greg Newman

Drama Teacher

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Yep.  Took forever to get my scripts and they finally claimed they couldn't read my the pdf that my PO was on.  I've also been trying to get licensing fees refunded from Broadway Licensing and Playscripts of productions and live streams that were cancelled due to Covid.

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John Rowe
Theatre Teacher, Advisor Washington Street Players
Boise High School
ID
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Hello John, Dramatists here. Thank you for sharing your concern. We've connected with our Customer Service team and they've confirmed that they've since reached out to you and that your order issues are in the process of being resolved. Please feel free to get in touch with us if you have any further questions.

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Mac Raymond
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Original Message:
Sent: 12-05-2021 13:23
From: John Rowe
Subject: Anyone else having trouble with communication from Dramatists?

Yep.  Took forever to get my scripts and they finally claimed they couldn't read my the pdf that my PO was on.  I've also been trying to get licensing fees refunded from Broadway Licensing and Playscripts of productions and live streams that were cancelled due to Covid.

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John Rowe
Theatre Teacher, Advisor Washington Street Players
Boise High School
ID
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Hello Rick, Dramatists here. Thank you for sharing your concern. We've connected with our Customer Service team and they've confirmed that they've since reached out to you and that your order issues are in the process of being resolved. Please feel free to get in touch with us if you have any further questions.

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Mac Raymond
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